Privacy Policy for Companies

 

Last updated: January 2023

Mylia, a brand of Adecco Formazione S.r.l., Via Tolmezzo 15, 20132 Milan (MI) (the “Company”, “Adecco” or “we”), is committed to protecting and respecting your privacy.

This privacy notice (the “Privacy Notice”), together with the other documents referred to herein, describes the types of personal data we collect and how we collect, use and otherwise process them.

We know that this is a long document, but we invite you to read this Privacy Notice carefully.

An index is set out below so that, if you prefer, you can go directly to the relevant sections.

 

 

First, we provide definitions of certain terms used in this Privacy Notice.

Although it may seem obvious, in this Privacy Notice we refer to you as “you”, while when we speak of “us” or the “Company” we mean Mylia, a brand of Adecco Formazione S.r.l. The Company’s registered office is at Via Tolmezzo 15, 20132 Milan. The Company is part of Adecco Group AG (the “Adecco Group”), headquartered at Bellerivestrasse 30, 8008 Zurich, Switzerland, the world’s leading provider of HR services. Through its various companies and business lines, the Adecco Group conducts several activities in the HR (Human Resources) sector, including staffing, placement, payroll services, recruitment and selection, assessment testing solutions, career transition, talent development, training and education, outplacement and international mobility (our “Activities”).

To carry out its Activities, the Company uses various IT systems. In some cases, the Company provides its clients with a Self-Service Portal (the “Portal”), which allows them to manage their relationship with the Company and its affiliates and to search for candidates best suited to their needs.

Finally, this Privacy Notice explains how data relating to individuals are processed and does not concern data relating to companies, although the two may sometimes coincide. Such information is sometimes called “personal data”, “personally identifiable information” or “PII”. In this Privacy Notice, we use the term “personal data” or “data”.

 

 

We collect and use the following categories of data, grouped as follows, to provide you with the best personalised opportunities:

  • Identity Data means first name and last name.
  • Professional Data means business email address, work telephone number, company name, company address and telephone number, job title, department, service, office location and other information that may appear on a business card or in a power of attorney.
  • Technical Data means the IP addresses from which you access Adecco’s or other parties’ products and services; cookies, as indicated in the Cookie Policy; access data such as time, date and duration; weblogs; the type and version of the browser used to access Adecco’s or third parties’ websites, apps, products and services; traffic data; time-zone settings and the location of the device used; the types and versions of browser plug-ins used; any data collected through the Chatbot support service, where present; other communication data; the resources you access on Adecco’s websites, apps, products and services; the operating system and platform of the device used; and details of other technologies present on the devices used to access this website and/or system.
  • Contact Form Data means all information you provide when using contact forms, for example the “Contact”, “Send us a message” or “Stay in touch” functions on our websites, apps, products and services; the record of that correspondence; and other information or personal data that you share with us at your sole discretion when completing the contact forms. Fields marked with an asterisk (*) are mandatory because they indicate information we need in order to fulfil or respond to your request.
  • Marketing Communications Data means information about how you respond to email, SMS, telephone and other marketing campaigns.
  • Feedback Data means the opinions you express about others, the Company and its services through satisfaction questionnaires or any other means of communication, feedback and survey responses.

As further specified in Section 3 below, we use the information you provide to supply products and services, send you the information requested or contact you to provide further information about available products and services.

 

 

Purpose of processing

Type of data

Legal basis for processing personal data

Retention period

Manage our relationship with your organisation, establishing or strengthening business relations with you.

a) Identity Data
b) Professional Data

Legitimate interests in managing our relationship with your organisation.

For the entire duration of the contract and the following 11 years, starting from the date on which the contract ends.

For purposes connected with establishing and performing the contractual relationship between the user and the Company.

a) Identity Data
b) Professional Data
d) Contact Form Data

Performance of a contract or pre-contractual measures.

For the entire duration of the contract and the following 11 years, starting from the date on which the contract ends.

Send direct marketing communications by email where the company for which you work is currently, or has previously been, our client, or where you have consented to that purpose in the relevant contact form.

a) Identity Data
b) Professional Data
e) Marketing Communications Data

Pursuit of our legitimate interests in promoting our products and services.

Until you cease working with your current company or until you object to the processing. You may object by exercising your rights as set out below or by using the link at the bottom of each marketing communication received.

Carry out administrative and accounting obligations, such as accounting and treasury management and invoicing, including checking and recording invoices, as required by applicable law.

a) Identity Data
b) Professional Data

Compliance with legal obligations.

For the entire duration of the contract and the following 11 years, starting from the date on which the contract ends.

Where necessary, establish, exercise or defend the Controller’s rights in judicial proceedings.

Any category of data listed above, where necessary.

Pursuit of our legitimate interests.

For the entire duration of the dispute and the following 11 years, starting from the date on which the judgment resolving the proceedings becomes final.

Measure the degree of customer satisfaction.

a) Identity Data
b) Professional Data
c) Technical Data
d) Contact Form Data
e) Marketing Communications Data

Pursuit of our legitimate interests.

Until you cease working with your current company or until you object to the processing. You may object by exercising your rights as set out below or by using the link at the bottom of each marketing communication received.

Provide the AES (Advanced Electronic Signature) service and carry out related obligations. For further information, please refer to the dedicated webpage: https://adeccogroup.it/informativa-fea/.

a) Identity Data
b) Professional Data

Performance of a contract or pre-contractual measures.

For the entire duration of the contract and the following 11 years, starting from the date on which the contract ends.

Identify the companies that have interacted with us.

c) Technical Data

Pursuit of our legitimate interests in managing our websites and/or systems and communicating information relevant to our products and services.

For the duration of the session. For cookie data, please refer to the Cookie Policy.

Help us create, publish and improve the content most relevant to you and your device.

c) Technical Data

Pursuit of our legitimate interests in managing our websites and/or systems and communicating information relevant to our products and services.

For the duration of the session. For cookie data, please refer to the Cookie Policy.

Allow you to use the interactive features of our websites and/or systems when you choose to do so.

c) Technical Data

Pursuit of our legitimate interests in managing our websites and/or systems and communicating information relevant to our products and services.

For the duration of the session. For cookie data, please refer to the Cookie Policy.

 

 

Communications with companies

We process your data in the context of the existing business relationship with your company for the following reasons:

  • we have a contract in place with your company, or are considering entering into one. In this case, most of the personal information we collect and use for marketing purposes concerns contact persons at our clients and other companies with which we have a business relationship; or
  • we pursue our legitimate interests in carrying out our business activities, for example by communicating with company contacts on a business-to-business basis in order to promote our products and services that we believe may be of interest to the company. In this regard, we may also obtain contact information from public sources, including content made public on social media websites, in order to make initial contact with a contact person at a client or another company; or

How can you unsubscribe?

Whenever we send marketing communications by email, you can unsubscribe and stop receiving further marketing communications by clicking the “unsubscribe” or “remove me” function in the email.

You may also exercise your right to unsubscribe at any time by contacting us here, indicating in the request details the marketing communications that you no longer wish to receive.

 

 

The personal data we collect comes from contact forms or other materials you send us, as well as from your interactions with us and with other parties in the context of your business relationship with us. Depending on the circumstances and applicable local laws and obligations, we may collect some of the information listed in Section 2 when you give us your business card, speak at a conference or other event, or where you are an existing or prospective client.

In some cases, we may also collect personal data indirectly from third parties or from publicly available sources in accordance with applicable law.

 

 

Yes, we sometimes use artificial intelligence (“AI”). However, we do not use your personal data in any automated decision-making process, in which decisions are taken exclusively through the creation and application of technologies without any human intervention, or in profiling, namely the processing of personal data using a series of technologies, that produces legal effects concerning you or similarly significantly affects you.

We use a range of technologies to analyse your data. In these processes, there is always human intervention, as we use these tools to support our human experts who are responsible for making decisions.

We use automated systems and processes under the conditions described in the preceding paragraph to help our staff navigate the market and advise you using the most accurate data possible. We may use AI, for example through statistical, machine-learning, logic-based or knowledge-based approaches, to provide the services requested to clients, candidates and associates. Despite the use of AI systems, all decisions that may affect you are made by recruiters who have received specific training. Therefore, such AI systems do not produce legal effects.

For example, when we search for candidates for open positions, we may use historical and current market data to compare information relevant to the market by adopting statistical, machine-learning, logic-based or knowledge-based approaches. These approaches use attributes such as salary data, location, working conditions and comparisons with the actual candidate market in order to compile a report on average conditions in the region. Using this report, our sales consultants can decide with you how best to attract the staff you need.

 

 

We disclose your information to third parties in order to use it efficiently and provide content, resources and/or services. Data are disclosed only in the following circumstances:

  • To suppliers. We may entrust a supplier with administrative and operational activities useful for our relationship with you. Suppliers are subject to contractual and other legal obligations concerning data confidentiality and privacy and have access only to the data needed to perform their functions. These generally include IT service providers that host or support the Company’s IT systems, including information relating to you; premises-management companies responsible for the physical security of buildings and which therefore need your information to allow access to premises; and financial and accounting back-office service providers that need to manage information relating to candidates in order to process debit and credit positions. We also use providers of technological and IT services and solutions.
  • To members of the Adecco Group and their affiliates (“Members of the Adecco Group”) within or outside the European Union. The list of countries in which we operate is available at adeccogroup.com/worldwide-locations. This may occur for the following reasons:
    • your data may be communicated to other Members of the Adecco Group providing centralised IT functions for the Group worldwide. These IT functions are based, among other places, in the Czech Republic and France;
    • your data may also be shared with Members of the Adecco Group worldwide where legal entities acquired after the collection of your data use them for the purposes described above, or to offer services consistent with your profile; where you have indicated interest in local or international opportunities, Adecco Group entities may contact you or possess information needed to respond to your request or assignment;
  • To government authorities or law-enforcement bodies. Where, at our sole discretion, we consider that we are legally required or authorised to do so, or that it would be prudent, we will share your data with government, police and regulatory authorities or law-enforcement agencies.
  • To prospective sellers or buyers and their advisers. In connection with due diligence relating to a merger, acquisition or other business transaction, or the implementation of such a transaction, we may need to disclose your data to the prospective seller or buyer and their respective advisers.

 

 

Your personal data may be transferred to and processed in one or more countries within or outside the European Union and Switzerland. A list of the countries in which we operate is available at adeccogroup.com/worldwide-locations.

We may transfer the data specified in Section 6 to countries outside the European Economic Area, the United Kingdom or Switzerland:

  • to countries that the European Commission, the United Kingdom data protection authority or the Swiss Federal Data Protection and Information Commissioner considers to provide an adequate level of protection under Article 45 GDPR, Article 45 UK GDPR or Article 6 of the Swiss Federal Data Protection Act. The relevant lists are available on the European Commission, United Kingdom and Swiss authorities’ websites; or
  • where the Adecco Group has adopted adequate safeguards to preserve the privacy of your data, including use of a transfer agreement based on the standard contractual clauses approved by the European Commission, the United Kingdom data protection authority and/or the Swiss Federal Data Protection and Information Commissioner, as applicable, under Article 46 GDPR, Article 46 UK GDPR and Article 6 of the Swiss Federal Data Protection Act.

By contacting us using the details below, you may request further information and obtain a copy of the relevant safeguards.

 

 

We understand the importance of protecting your personal data and have implemented operational procedures and appropriate technical and organisational security measures to prevent unauthorised access, alteration, deletion or transmission of such data.

Although we do our best to protect your personal data, you should be aware that transmitting information over the Internet is not completely secure and that we cannot guarantee the security of personal data transmitted to our website or to third parties. Any transmission is therefore at your own risk.

 

 

Under applicable data protection laws, you have the following rights:

  • Right to access your personal data and obtain a copy. You have the right to ask the Company to confirm whether your personal data are being processed. If so, you may access certain personal data and information concerning the processing. In some cases, you may request an electronic copy of your data. In certain circumstances, you also have the right to request that your personal data be transferred (“portability”) directly to another third-party provider.
  • Right to rectify your personal data. If you can show that the personal data in our possession are incorrect, you may request that they be updated or corrected.
  • Right to be forgotten or to erasure of personal data. In certain circumstances, you have the right to request erasure of your personal data. The request may be made at any time and the Company will assess whether it should be granted. This right is subject to legal rights or obligations requiring us to retain the data. Where the Company determines that the request should be granted, we will erase the data without undue delay.
  • Right to restrict the processing of your personal data or to object to it. In certain circumstances, you have the right to obtain restriction of processing or to object to certain processing activities for reasons relating to your particular situation.

Where the Company’s processing of your personal data is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn. If you withdraw consent, we may be unable to provide certain products or services. We will inform you of this possibility when consent is withdrawn.

If you wish to exercise any of your rights, you may use the dedicated form by clicking here.

If the link does not work, you may contact us at diritti.privacy@adeccogroup.com.

You also have the right to lodge a complaint concerning the processing of your personal data with the data protection authority of the Member State in which you usually reside, in which you work or in which an alleged infringement of your rights occurred.

 

 

The terms of this Privacy Notice may change over time. We will communicate any material changes by publishing appropriate notices on this website or by contacting you through other communication channels.

 

 

If you:

  • have questions or concerns about this Privacy Notice;
  • would like further information about how we protect your data, for example when we transfer them outside the country;
  • wish to contact the Adecco Group Data Protection Officer (“DPO”) or the local privacy officer;

you may send an email to the Adecco Group DPO at global.privacy@adeccogroup.com or to the local privacy officer at diritti.privacy@adeccogroup.com.

To exercise any of your rights relating to your personal data, please complete this form.

See the Newsletter Privacy Notice